Important Information & Disclaimer

1. General Disclaimer

 

The content provided on this website, including all online courses, videos, written materials, downloads, and other resources, is intended for general educational and informational purposes only.   The content provided is not intended as, and should not be interpreted as, medical advice or a substitute for professional medical judgement.  This content may not reflect the laws, regulations, or medical standards applicable in your jurisdiction.  All information is provided “as is,” without any representations or warranties of any kind, express or implied, including, but not limited to, warranties of accuracy, completeness, or fitness for a particular purpose.

 Nothing on this site is intended to diagnose, treat, cure, or prevent any disease or medical condition.  The information should not be considered as a substitute for professional medical advice, diagnosis, or treatment.  Always consult your personal physician or qualified health care provider with any questions you may have regarding a medical condition or before beginning any health-related program.

 Although this platform is physician-led, all services and content offered through this site-including educational materials, wellness topics, and lifestyle guidance- are not a substitute for personalized medical care or professional consultation.  No doctor-patient relationship is created by your use of this website or participation in any programs.

Always consult with your personal physician or qualified healthcare provider before making changes to your diet, exercise, medication, or lifestyle—especially if you are pregnant, nursing, have a medical condition, or take prescription medications.

While we strive to provide evidence-based, high-quality holistic education, you are solely responsible for how you choose to use this information.

By engaging with this website and its content, you acknowledge and agree that you are solely responsible for your own health decisions and for any outcomes that result from the application of the information provided.  The creators, contributors and any associated professionals of this website do not assume liability for any loss, injury, or damage alleged to result from the use or misuse of this content.

No guarantees or claims are made regarding specific health outcomes or results.  Participation in any wellness or lifestyle program, practices, or the use of any suggested natural approaches is undertaken voluntarily at your own discretion and risk.
 
Your health is your responsibility.   Use discernment, listen to your body, and seek personalized professional guidance as needed.


2. Refund Policy

At Create the New Reality, we strive to provide high-quality holistic wellness education and want you to be satisfied with your learning experience. All offerings are intended for general educational and informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. However, because our courses, coaching sessions, and community resources involve digital content and significant intellectual property, we enforce the following refund guidelines to protect the integrity of our educational offerings and to comply with industry standards for digital products:

General Refund Eligibility

Refunds may be granted within 7 days of purchase, provided that:
 - You have not completed more than 20% of the course content,
 - You have not downloaded the majority of course materials, and
 - You submit a written request to our support team within the 7-day period.

Instant-Access or One-Day Courses

Courses that can be completed in one day or less (including workshops, mini-courses, or downloadable-only programs) are non-refundable, due to the immediate availability of full content upon purchase.

Multi-Week Programs 

Refund requests for multi-week programs will be reviewed on a case-by-case basis if:
 - Less than 20% of the course has been accessed or completed,
 - You submit your refund request within 7 days of enrollment, and
 - You provide a brief explanation for your request (used for internal quality improvement).

Non-Refundable Items

- Digital downloads and eBooks
 - Bonus content unlocked at enrollment
 - Gift cards or course bundles with discounted pricing
 - Coaching: Due to the time commitment and scheduling required, coaching fees are non-refundable once a session has been scheduled. If you need to reschedule, you may do so with at least 24 hours’ notice.

- Community Memberships: Membership fees are billed on a monthly or annual basis (depending on your plan) and are non-refundable once the billing cycle has begun. You may cancel at any time to prevent future charges.

How to Request a Refund

To request a refund, please email: [your support email]
Include your full name, order number, course name, and reason for your request. Refunds, if approved, will be issued to the original payment method within 5–10 business days.

No Guarantee of Results

Enrollment in a course does not guarantee any specific outcome. Results may vary based on individual commitment, lifestyle factors, and application of the educational content.

Additional Notes

We reserve the right to deny refund requests that fall outside this policy or appear to be made in bad faith.
By enrolling in any course on this site, you acknowledge and agree to this refund policy.
This refund policy is subject to applicable local laws and consumer protections, which may vary by jurisdiction.

Need Help Choosing a Course?

We want you to succeed—and we’re here to support you. If you’re unsure whether a course is right for you, please reach out before enrolling.


3. Privacy Policy

Your privacy matters to us.

We collect limited personal information (such as your name, email address, and payment information) in order to process your enrollment, deliver course content, and provide coaching or community services.

We will never sell, rent, or trade your personal information to third parties.

Payment transactions are processed securely through third-party platforms (such as Stripe or PayPal). We do not store your credit card details.

Course progress and participation data may be collected within the Thinkific platform for the purpose of improving user experience.

If you choose to participate in group coaching or community discussions, please be aware that any information you share is voluntary and may be visible to other participants.

By using our site, you consent to the collection and use of your information as described above.


4. Terms of Use and Conditions

By accessing this website and participating in our courses, coaching, and community, you agree to the following:

Educational Use Only

All materials are provided for informational and educational purposes only. No guarantees of health outcomes, weight loss, or medical improvements are implied or promised.

Intellectual Property

All course materials, videos, documents, community posts, and other content are owned by us and are protected under copyright law. You may not copy, reproduce, or distribute these materials without prior written permission.

Appropriate Use

You agree to participate respectfully in all community and coaching interactions. Abusive, harassing, or inappropriate conduct will result in removal from the program without refund.

Limitations of Liability

To the maximum extent permitted by law, we disclaim all liability for any direct or indirect damages, injuries, or losses that may result from your participation in our programs. You assume full responsibility for your use of the information provided.

No Medical Relationship

Participation in courses, coaching, or community groups does not establish a doctor–patient or therapeutic relationship. This site does not replace individualized medical care.


5. Results Disclaimer

We believe in the power of holistic education, but individual results vary.

We make no guarantees regarding outcomes such as weight loss, improved health, symptom resolution, or financial success from using the information provided.

Testimonials and success stories shared on this site represent individual experiences only and are not typical or guaranteed results.

Your progress depends on your personal effort, lifestyle, circumstances, and medical conditions.

By enrolling in our courses, coaching programs, or community, you acknowledge that you are responsible for your own results and agree not to hold us liable for any lack of improvement or outcome.


6. Copyright Notice

© Create the New Reality. All rights reserved.
This copyright is protected under applicable U.S. and international copyright laws.

The content of this website—including but not limited to all text, graphics, videos, course materials, downloads, blog posts, designs, and other intellectual property—is the exclusive property of Create The New Reality unless otherwise stated.

No part of this website or its contents may be copied, reproduced, distributed, republished, uploaded, posted, or transmitted in any form or by any means- including electronic, mechanical, photocopying, recording, or otherwise- without the prior written permission of the copyright holder.
 
Unauthorized use or duplication of any material without express and written consent is strictly prohibited and may result in legal action. 

You may not use any portion of this content for commercial purposes without obtaining a license or written agreement from us.
 
Limited excerpts or quotations may be used for personal, non-commercial reference, provided full and clear credit is given to Create The New Reality, including appropriate citation and a direct link to the original source.
 
We take intellectual property rights seriously. Please respect the time, energy, and expertise behind the creation of this content.


7. Purchase Agreement Disclaimer

The content, courses, coaching sessions, handouts, and community discussions offered through this platform are provided for educational and informational purposes only. Nothing contained in these materials is intended to constitute, or should be relied upon as, medical advice, diagnosis, or treatment.
 
Participation in any course, coaching session, or community activity does not create a physician-patient relationship or any other professional healthcare relationship. You should always seek the advice of your physician or other qualified healthcare provider with any questions regarding a medical condition or before beginning any new health, nutrition, or wellness program.
 
By enrolling in or engaging with the courses, coaching, or community, you acknowledge that you are fully responsible for your own health, decisions, and outcomes. No guarantees or warranties of specific results are made or implied. Results will vary depending on individual circumstances.
 
By proceeding with your purchase, you agree to hold harmless and release Create the New Reality, its founder, educators, affiliates, and representatives from any liability, claim, or damage, direct or indirect, that may arise from your use or misuse of the information provided.


8. Contact Information

If you have questions about these policies, please contact us:

Create The New Reality

[email protected]